Taper Blog

The Psychology of Hair Salons & Stylists: Free Therapy

Do you have a favourite hairstylist that you go to regularly? If so, there must be a reason for that. In most cases, this is due to the fact that you’ve bonded with your hairdresser and enjoy talking to them. They will gladly listen to you and give you advice on various subjects, most of which don’t even have to anything with hairstyling. Now imagine how many customers they have on a daily basis, and how attentive they must be in order to keep their image of a trustworthy hairdresser. But how do they do it?

Additional training

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The reason why they seem so attentive when you’re talking about some random topic is that they’re generally kind people who know how to socialize and are aware that these hairdressing sessions can be used for more than just changing your hairdo.
Hairdressers usually have a lot of clients per day and they all have something to say, share and ask – remember that every client basically has a one-on-one session. This is a lot of information and the only way they can cope with it is to have some time off, and to get professional support – counsellors, psychiatrist, psychologists, therapists, NLP practitioners… Due to this reasons, some salon owners are deciding to list up their workers to some additional courses that can help them in dealing with this ‘therapy-part’ of their job.
 So, in addition to a hair stylist training, they have every once in a while, they also attend courses on how to communicate with people and help them with various problems. This way, they can handle the amount of information received from every individual client, notice if someone indeed needs psychiatric assistance or even spot signs of domestic violence. For example, an NLP practitioner can help them to understand how one’s mind is working, and to recognize the behaviour of a victim and to direct them to the right place to get help before it is too late.

Better than visiting a psychiatrist

magazineThere are numerous reasons why people tend to open up more to their hairstylist than they do to their doctor or psychiatrist. The main one being that we usually visit a hair salon more frequently than a hospital. Which is a good thing. If we needed to see a doctor or a specialist on a monthly basis it usually means that we have a serious condition that demands their frequent attention.

 

Another reason is that we feel more comfortable spending time in a hair salon than in a psychiatrist’s office. Which is perfectly natural. The fact that we’re being observed, monitored and studied doesn’t help us relax and really open up. This way both parties benefit; customers get free therapy sessions and hair salon owners get a free advertisement for their rather unusual service.

 

More of them to come

best friendsWith increasing numbers of these hair stylists that are familiar with the basics of psychology, we can expect that at least some of them will notice and direct clients to a professional therapist or psychiatrist, depending on the situation.

 

Victims of domestic violence and people in similar situations, don’t open up easily when it comes to their problems.

 

Even at psychiatrist’s office, they tend to reveal things gradually.

 

This is why these semi-professional therapists have surprisingly high revenue in their salons as well as a great number of return customers. With increased quality of service, they can count on a larger clientele and thus invest in further training.

 

In these stressful times that we’re living, we can’t ignore any forms of help we can get. No matter if they come from your hair stylist or anyone else in particular. Sometimes, people only need to talk about their problems and if all you have to do is listen in order to help, then, by all means, please do. It doesn’t cost you a thing, but your five minutes mean a great deal to them. Occasional advice might also help someone to resolve a problem that seemed unsolvable before; at least from their point of view.

Brigitte Evans

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